FAQ'S Q:
How much will it cost to replace my equipment?
A: Equipment price is based on three factors:
• Size: What will
it take to heat or cool my home in BTU’s.
• Brand: Each manufacture charges is different, some
less others more.
• SEER: (seasonal energy efficiency ratio). The higher
the SEER the more you save on your utility bill the
higher the cost for the equipment.Q: Will I have cooling
or heat after the tech leaves?
A: Our service trucks
are stocked to handle most service related repair
parts. Our goal is to fix it right the first time
and not have to go back. We will do all with in our
power to make you comfortable, as long as safety
is not compromised. Q: How often should I clean my air filter?
A: The best answer
is every month. If you have a media type, it could be every six months to a year.
Air flow, air flow, air flow think of it like this. With out good air flow we
could not last long, so is true with the system. Q: How soon can you come out?
A: We would like to come out in
less than an hour. All companies have this problem, there are only so many calls
that can be run in a day. We will try to get to you as soon as we can to solve
your comfort needs. Contract customers have priority (they pay for this service),
after that, it’s first come, first served, basis. Q: I think I have
a problem.
A: Then check:
Thermostat:
• is the thermostat temperature set above or below
room temperature?
• is the thermostat in the correct mode to heat or
cool?
Power:
• has a circuit breaker tripped in the main circuit
breaker box of the house?
• has a circuit breaker tripped in the mechanical
room or has the furnace power switch been turned
off in the mechanical room?
Always check for these things before calling. Q: I think I need
to charge up my system, it is not cooling right. |||||||||||||||||||||||||||||||||
A: Residential heating and cooling equipment should
not need to be charged. You as the home owner can
continue to recharge your system, but it is better
to repair than to have the leak. A leaking system
will kill the compressor over time, once that happens
you will have to replace.
